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General questions

VAT

What is VAT?

What is VAT? Value Added Tax (VAT) (or sales tax in USA) is present in many countries around the world, including the European Union. VAT is always paid by the end user, i.e. the customer, on the goods/services purchased. The VAT rate may vary from country to country....

Why do I have to pay VAT?

Why do I have to pay VAT? Under current tax legislation, as with almost all other goods/services, VAT is payable on Dizzyfans services. This increases transaction fees, such as subscription and JATT sending fees, by 27% in Hungary, which we have to pass on directly to...

Could the VAT rate change?

Could the VAT rate change? Yes, countries can decide individually on the VAT rate. This may change over a period of time. For tax questions, please contact our customer service: tax@dizzyfans.com

How does Dizzyfans handle VAT?

How does Dizzyfans handle VAT? In all cases, 100% of the value of the VAT is passed on to the relevant tax authority, in accordance with the law.

What is subject to VAT?

What is subject to VAT? On almost everything. VAT is charged at different rates for each transaction, depending on the category of product/service and the country, if the buyer's country requires it. All prices contains VAT on dizzyfans.com VAT fee is applicable for a...

Does everyone have to pay VAT?

Does everyone have to pay VAT? Yes, everyone who is required to pay VAT by their country of residence. It is a criminal offence to avoid paying VAT.

How much VAT do I pay as a fan?

How much VAT do I pay as a fan? 27% in Hungary, but it may vary from country to country. Find out more at this link: https://taxsummaries.pwc.com/quick-charts/value-added-tax-vat-rates

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Why sign up?

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Free subscription

Free subscription If the content creator offers a free subscription, you can follow their profile without paying. Even if the content creator switches to a paid service in the meantime, the fee will not be automatically deducted from you, but Dizzyfans will send you a...

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I cannot subscribe to an account

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Payment

Automatic renewal subscription

Automatic renewal subscription If you subscribe, your subscription will automatically renew on a monthly basis. Unless: Your credit card has expired Your debit card has insufficient funds, or for any other reason the transaction or debit card has been declined or...

Transactions and fees

Transactions and fees Our prices are displayed in USD. Conversion is not done by Dizzyfans, but by our contracted bank providers. The payment is processed by an external payment service provider. You may need to confirm your transactions with a verification code or...

Secure payment

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Refund and credit card complaint handling and disputes

Refund and credit card complaint handling and disputes If a user initiates a refund dispute, his/her dizzyfans account may be banned or restricted, or possibly terminated. All disputes must be reported to the content creator.

Return to

Return to No refunds are available for subscriptions, subscriptions and one-off payments. The transaction is voluntary on the part of the user in accordance with the terms and conditions. Renewal subscriptions may be cancelled at any time for any reason.

Unsuccessful transaction

Unsuccessful transaction Dizzyfans tries to re-execute the transaction several times. Reasons for unsuccessful transaction may include: Incorrect credit card details Your credit card has expired Your bank card has insufficient funds or for any other reason the...

Jatt / tip

JATT / MONEY TRANSFER

JATT / MONEY TRANSFER Your followers/subscribers have the possibility to send JATT/money. They can do this on their own or for no reason, showing their sympathy for you or even for 1-1 post and private content. You can send money on their own accord or you can...

Paid content has not arrived

Paid content has not arrived What can you do if you have paid the content creator the agreed fee but the content has not arrived? Our moderators continuously monitoring contents and users behaviors. We ensure you that we are doing best we can to keep our communities...

I cannot send a refund

I cannot send a refund You may not be able to send a deposit for one of the following reasons: Incorrect credit card details Your credit card has expired Your credit card does not have sufficient funds on it or for any other reason the transaction or the card has been...

Jatt sending problems

Jatt sending problems Unfortunately, we are unable to discuss and refund your refunds. In all cases, please report the case to us and name the content creator. The Dizzyfans team will do everything possible to ensure that the site is run ethically and correctly....

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